Frequently Asked Questions
Everything you need to know about your UREVO fitness journey.
How long does shipping take for UREVO treadmills?
Standard shipping typically takes 3-7 business days within the contiguous United States. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
What is your return policy for fitness equipment?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund.
Do UREVO products come with a warranty?
Yes, all UREVO fitness equipment comes with a 1-year limited warranty covering manufacturing defects and hardware malfunctions under normal home use conditions.
Are the walking pads and treadmills easy to store?
Absolutely. UREVO products are specifically designed for compact spaces, featuring foldable frames and built-in wheels for easy storage under beds, sofas, or in closets.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Affirm or Klarna to make your fitness investment more accessible.
Is assembly required for the under-desk treadmills?
Most of our under-desk walking pads come 100% pre-assembled and are ready to use out of the box. For larger models, minimal assembly is required and all necessary tools are included.